Dear Valued Friends,
The news and guidance surrounding the Coronavirus is evolving quickly. During these times of growing concern in our community regarding COVID-19, we wanted to reach out to assure you that the health and safety of our guests and staff remain our highest priority.
On March 16th, Governor Brown imposed a temporary shut down of all restaurants, bars and entertainment venues through the end of April, possibly longer. Retail sales and product pick ups are still permitted. To accommodate these bans, our tasting room will not be offering glass pour services, tastings, and cheese plates until further notice. We have also canceled all live music through April. In essence, we will become a curbside wine bottle shop. We will remain open for retail bottle sales on the weekends, available for curbside pick up, and local delivery.
Our new hours of operation are as follows:
LOCAL DELIVERY (Hood River, The Dalles, White Salmon): Wednesday 2-5 pm
TASTING ROOM OPEN FOR CURBSIDE PICK UP: Friday – Sunday, 12-6 pm
We have taken extra precautions to mitigate the potential spread of COVID-19 including increasing our hand washing and frequently sterilizing all commonly touched surfaces, such as table and bar tops, door handles and ordering tablets. In addition, our team is practicing safe social distancing with guests. As much as we love welcoming you with a hug or handshake when you visit, we will abstain from these gestures for the time being. We are also wearing face masks during guest interaction, believe us when we say we’re smiling under the mask and happy you’re here!
If you would like to place an order for Curbside Pick Up please email or call us in advance so that we can prepare your order ahead of time. 541-993-8301. We will not be accepting cash at this time, thanks for understanding.
If you don’t feel safe leaving your home, we will bring the wine to you! We are still offering our free Local Delivery Service for orders of 4+ bottles purchased by Wed morning. Deliveries will be made every Wednesday from 2-5 in The Dalles, Hood River, and White Salmon (within city limits). To place an order please email or call us in advance. If Wednesday delivery doesn’t work for you then please inquire to make special arrangements. We want to make sure you don’t go thirsty while practicing social distancing.
FLAT RATE SHIPPING:
Even if you don’t live in the area, we don’t want you to run out of wine! So, we are offering Flat Rate $19 Ground shipping on all orders of 12 bottles (in addition to a 15% case discount) through the end of April.
· Shipping occurs every Monday and Wednesday
· Orders must be of 12 bottles shipped to a single location
· We can only ship to states where we are legally allowed to ship
To place a shipping order please contact our wine club and shipping manager, Natalie, via email email@example.com. Or call us at 541-993-8301.
With our limited business hours we won’t always be available to answer. Please leave a message with your name and phone number. And somebody will respond to your call shortly.
We encourage our customers to continue supporting local businesses in the ways that are available. A lot of small businesses, especially those in the food, beverage and tourism industries, will need assistance during these difficult times of closures. We appreciate your loyalty, support and continued business.
We will be posting regularly on all social media – please follow us on Facebook and Instagram @ThePines1852.
Wishing you all good health and we look forward to raising a glass with you again soon.
Lonnie, Linda, and Sierra Wright